Course curriculum

    1. Segment 01 - Introduction to the Course & Meet Your Instructor

    2. Segment 02 - What is Service Innovation?

    3. Segment 03 - Challenges and Opportunities in Public Sector Innovation

    4. Segment 04 - Citizen-Centric Innovation

    1. Segment 05 - Design Thinking for Public Services

    2. Segment 06 - Generating Innovative Ideas 

    3. Segment 07 - Prototyping and Testing 

    1. Segment 08 - Leadership for Innovation

    2. Segment 09 - Overcoming Barriers to Change

    3. Segment 10 - Sustaining Innovation

    4. Segment 11 - Congratulations and Continuous Learning Journey

About this course

  • Free
  • 11 lessons
  • 1 hour of video content

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