Course curriculum

    1. Segment 01 - Introduction to the course & the instructor

    2. Segment 02 - Who comes on the bus. Take a skills-first approach

    3. Segment 03 - The benefits of diversity

    4. Segment 04 - Defining team responsibilities and tasks

    1. Segment 05 - Importance of communication in team management

    2. Segment 06 - Defining your simple rules

    3. Segment 07 - Active listening and feedback techiniques

    4. Segment 08 - Coaching vs controlling

    5. Segment 09 - Overcoming communication barriers and fostering transparency

    1. Segment 10 - Understanding individual and team motivation factors

    2. Segment 11 - Creating a motivating work experience

    3. Segment 12 - Strategies for employee engagement and satisfaction

    4. Segment 13 - Recognizing and rewarding team members' achievements

    1. Segment 14 - Setting performance goals and metrics

    2. Segment 15 - Working in our highest and best use

    3. Segment 16 - The importance of time management

    4. Segment 17 - Conducting effective performance evaluations

    5. Segment 18 - Developing individual and team improvement plans

    1. Segment 19 - Case Study

    2. Segment 20 - Conclusion

About this course

  • Free
  • 20 lessons
  • 1 hour of video content

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