Course curriculum

    1. Introduction and Welcome

    2. Demonstrating Fundamental AI Concepts- Strategies and Engagement

    3. Maximizing Engagement- The Benefits and Significance of AI in Customer Communication

    4. Case Study of Real-World Success AI in Customer Communication 

    1. Realising Personalization Success Proven AI Strategies

    2. Applying Personalization Strategies for Optimal Customer Engagement 

    3. Analysing Consumer Behaviour to Enhance AI Personalization

    1. Explaining AI-Driven Customer Feedback and Journey Mapping

    2. Applying AI to Customer Journey Mapping

    3. Real-World Case Study AI-Driven Customer Journey Mapping

    4. Congratulations and Continuous Learning Journey

About this course

  • Free
  • 11 lessons
  • 1.5 hours of video content

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