Course curriculum

    1. Introduction and Welcome

    2. Overview of GenAI for Customer Insights

    3. AI-Driven Feedback Processing

    4. How AI Analyzes Customer Feedback

    1. Introduction to AI-Driven Customer Segmentation

    2. AI-Driven Trend Forecasting

    3. AI for Personalized Customer Interactions

    4. Case Study: AI for Customer Segmentation

    1. Best Practices for Implementing AI in Customer Insights

    2. Applying AI to Optimize Customer Experience

    3. Case Study: Use of AI for Customer Retention

    4. Future Trends in AI-Driven Customer Experience

    5. Congratulations and Continuous Learning Journey

About this course

  • Free
  • 13 lessons
  • 1 hour of video content

Discover your potential, starting today

Enroll today