Course curriculum

    1. Segment 01: Introduction and Welcome

    2. Segment 02: Overview of GenAI for Customer Insights

    3. Segment 03: AI-Driven Feedback Processing

    4. Segment 04: How AI Analyzes Customer Feedback

    1. Segment 05: Introduction to AI-Driven Customer Segmentation

    2. Segment 06: AI-Driven Trend Forecasting

    3. Segment 07: AI for Personalized Customer Interactions

    4. Segment 08: Case Study: AI for Customer Segmentation

    1. Segment 09: Best Practices for Implementing AI in Customer Insights

    2. Segment 10: Applying AI to Optimize Customer Experience

    3. Segment 11: Case Study: Use of AI for Customer Retention

    4. Segment 12: Future Trends in AI-Driven Customer Experience

    5. Segment 13: Congratulations and Continuous Learning Journey

About this course

  • Free
  • 13 lessons
  • 1 hour of video content

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