Course curriculum

    1. Segment 01 - Introduction and Welcome

    2. Segment 02 - What are Industrial Relations and Why do they matter?

    3. Segment 03 - Key Stakeholders in Industrial Relations

    4. Segment 04 - Workplace Regulations & Key Legal Frameworks

    1. Segment 05 - The Basic Employee Rights and Protections

    2. Segment 06 - The First 6: Common Workplace Disputes

    3. Segment 07 - The Next 6: Common Workplace Disputes

    4. Segment 08 - Resolving Workplace Related Conflict - Part - 1

    5. Segment 09 - Resolving Workplace Related Conflict Part - 2

    1. Segment 10 - The Importance of Communication

    2. Segment 11 - Communication Styles 

    3. Segment 12 - Active Listening and Conflict Resolution

    1. Segment 13 - Collaborating in the Modern Workplace

    2. Segment 14 - Employee Engagement and Satisfaction 

    3. Segment 15 - Three Key Strategies to Improve Engagement and Satisfaction

About this course

  • Free
  • 15 lessons
  • 1.5 hours of video content

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