Managing Stakeholders and Team Communication
This course builds skills in stakeholder management, communication, and collaboration using tools like RACI charts and stakeholder maps to align teams and ensure project success.
Segment 00 - Welcome to the Course: Course Overview
Segment 01 - Introduction to Chapter
Segment 02 - Who Are Stakeholders?
Segment 03 - Stakeholder Classification
Segment 04 - Case Study
Segment 05 - Influence/Interest Grid
Segment 06 - Stakeholder Personas
Segment 07 - Stakeholder Engagement Tiers
Segment 08 - Templates for Stakeholder Registers
Segment 09 - Common Mistakes
Segment 10 - Recap and Transition
Segment 11 - Reading: Project Stakeholder Management by PMI
Segment 12 - Hands-on-Lab: Comprehensive Stakeholder Register for Sample Project
Segment 13 - Quiz - Finalizing the Stakeholder Register
Segment 14 - Introduction to Chapter
Segment 15 - Communication Objectives
Segment 16 - Choosing Communication Channels
Segment 17 - Creating the Matrix
Segment 18 - Setting Expectations Early
Segment 19 - Dealing with Misunderstandings
Segment 20 - Using Feedback Loops
Segment 21 - Communication Plan Template
Segment 22 - Evaluating Communication Effectiveness
Segment 23 - Transition to Collaboration
Segment 24 - Reading: Harvard Business Review – Communicating in Teams
Segment 25 - Hands-on-Lab: Structured Communication Matrix for Project Stakeholders
Segment 26 - Quiz - Documenting the Communication Plan