Course curriculum

    1. Segment 01: Introduction to the Course & Meet Your Instructor

    2. Segment 02: Defining Social Listening

    3. Segment 03: History and Evolution of Social Listening

    4. Segment 04: Key Concepts and Terminology

    1. Segment 05: Types of Social Listening Tools

    2. Segment 06: Features of Social Listening Tools

    3. Segment 07: Popular Social Listening Tools

    1. Segment 08: Setting Objectives and Developing Social Listening Plans

    2. Segment 09: Analyzing Social Listening Data

    3. Segment 10: Reporting and Making Decisions

    4. Segment 11: Congratulations and Continuous Learning Journey

About this course

  • Free
  • 11 lessons
  • 1 hour of video content

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