Course curriculum

    1. Segment 01 - Introduction to the course

    2. Segment 02 - Who is a stakeholder?

    3. Segment 03 - Types of stakeholders

    4. Segment 04 - Stakeholder indentification techniques

    5. Segment 05 - Stakeholder mapping workshop

    1. Segment 06 - Stakeholder register

    2. Segment 07 - RACI analysis

    3. Segment 08 - Impact-influence matrix

    4. Segment 09 - Stakeholder attitudes

    5. Segment 10 - SCARF model

    6. Segment 11 - DISC analysis

    1. Segment 12 - Structured collaboration

    2. Segment 13 - LISTEN model

    3. Segment 14 - Transparency-trust cycle

    4. Segment 15 - Effective relationship building

    5. Segment 16 - Written communication patterns

    6. Segment 17 - Conflict management

    1. Segment 19 - Managing change

    2. Segment 18 - Why do people struggle with change

    3. Segment 20 - Planning organisational change

    4. Segment 21 - Change planning workshop

About this course

  • Free
  • 21 lessons
  • 2 hours of video content

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